Refund policy

Refund & Return Policy

Every nFusion piece is made-to-order, just for you — so here's exactly how returns and refunds work.

🔍 Inspect Before You Accept

When your order arrives, open it up and check it out while the courier is still there. Not happy with it? No problem — just decline the delivery. You'll only cover the delivery fee, nothing else.

✅ Once It's Yours, It's Yours

After you've accepted the order and the courier has left, the sale is final — no returns or refunds. Take those 30 seconds at the door to check everything looks right. Future you will thank present you.

🛠️ Something Off After Delivery?

Got a lamp that's not lighting up right or a part that feels off? Hit us up on WhatsApp with a quick explanation (photos or a video helps a lot)—we'll sort it out together.

⚙️ Made-to-Order = Made for You

Because everything is printed specifically for your order, we can't accept returns for change-of-mind once it's been accepted at delivery.

💬 Need Help?

Message us anytime on WhatsApp — we've got your back.