NFUSION 3D is a 3D printing and design business based in Cairo, Egypt. We design and produce physical objects — lamps, planters, organizers, and custom pieces — crafted with precision and shipped across Egypt.

Our website is nfusion3d.com. When you visit our store, make a purchase, or contact us, we may collect certain information about you. This policy explains what we collect, why, and how we protect it.

When you place an order or interact with our store, we collect:

• Your name, email address, phone number, and shipping address
• Payment information (processed securely through Shopify — we never store your card details)
• Order details including products purchased, quantities, and order history
• Device and browser information when you visit our website (automatically collected)
• IP address and general location data

If you contact us through Instagram DMs or any other channel, we may also retain the content of those communications to fulfill your custom order request.

We use the information we collect to:

• Process and fulfill your orders
• Send you order confirmations and shipping updates
• Respond to your questions and custom order requests
• Improve our products, website, and customer experience
• Comply with legal obligations
• Run advertising and remarketing campaigns (e.g. Facebook Pixel, Meta Ads) to show relevant ads to people who have visited our store

We do not sell your personal information to third parties. Ever.

Our website uses cookies and similar tracking technologies. These help us understand how visitors use our site and allow us to run targeted advertising through platforms like Meta (Facebook & Instagram).

Specifically, we use the Meta Pixel — a small piece of code that helps us measure the effectiveness of our advertising by tracking actions on our website. This data is processed in accordance with Meta's own privacy policy.

You can control cookie settings through your browser preferences. Disabling cookies may affect some features of our store.

We share your information only with the services necessary to run our business:

• Shopify — our e-commerce platform, which processes and stores order data
• Shipping providers — to deliver your order to your address
• Meta (Facebook/Instagram) — for advertising and analytics purposes via the Meta Pixel
• Payment processors — your payment data is handled by Shopify Payments or the payment gateway used at checkout

We do not share your personal information with any other third parties without your explicit consent, unless required by law.

We retain your personal information for as long as necessary to fulfill the purposes described in this policy — typically for the duration of your customer relationship with us and for a reasonable period afterward in case of disputes or legal requirements.

Order information is typically retained for up to 5 years for accounting and legal compliance purposes.

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data (subject to legal retention requirements)
• Opt out of marketing communications at any time
• Object to the processing of your data for direct marketing purposes

To exercise any of these rights, contact us directly using the details below.

We take the security of your data seriously. Our store is hosted on Shopify, which is PCI-DSS compliant and uses industry-standard SSL encryption to protect data in transit. We do not store payment card information on our servers.

While we implement appropriate technical measures, no method of internet transmission is 100% secure. We encourage you to keep your account information confidential.

We may update this privacy policy from time to time to reflect changes in our practices or for legal reasons. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this page periodically.